Your personal information is kept under strict security at eg999. Find out exactly what data is collected, why it's collected, and how it's protected—all explained in plain English.
When you use any online platform, you share certain information—your name, phone number, payment details. You have every right to know where that information goes and how it's being used. EG999's Privacy Policy answers exactly that, clearly and in plain English.
By registering with eg999, you agree to this Privacy Policy. That said, this isn't a one-time read — you're welcome to return to this page anytime to review it.
Your data is protected with 256-bit SSL and stored on dedicated secure servers.
Your data is never sold or transferred to third parties.
You have the right to view, correct, and delete your own data.
You will be notified in advance via SMS or email whenever significant changes are made to this policy.
This Privacy Policy works in conjunction with eg999's Terms & Conditions. Reading both together gives you the full picture.
Commitments EG999 Always Upholds
Eg999 only collects information that is genuinely necessary to provide its services. We don't ask for data we don't need—because less data means less risk.
All your data is secured with 256-bit SSL encryption. Payment information is stored on a separate server with strictly limited access.
Eg999 never sells your personal data to advertisers or any third party. This isn't just a claim — it's clearly stated in our service agreement.
If you want to view, correct, or delete your data, simply contact our support team at any time. eg999 will action your request within a reasonable timeframe.
Eg999's security team monitors our systems around the clock. Any unusual access attempts are detected and acted upon immediately.
This Privacy Policy is written in plain, straightforward language — free of legal jargon — so every member can clearly understand exactly what happens with their data.
Please read each section carefully
EG999 collects the following types of information from you:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes (KYC) |
| Contact information | Mobile number, email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes (for payments) |
| Device Information | IP address, device model, operating system | Automatic |
| Usage history | Betting records, login times, page visits | Automatic |
| Communication Records | Support chat, email correspondence | Where Applicable |
Device information and usage history are collected automatically—this is a technical necessity and is used solely to ensure security and improve our service.
EG999 uses your data only for specific, defined purposes:
To facilitate registration, login, KYC verification, and overall account security.
Processing deposits, sending withdrawals, and maintaining transaction records.
To detect and prevent multiple accounts, money laundering, and other illegal activities.
To analyse member usage patterns and make the app and platform more user-friendly.
Our support team needs access to relevant information in order to effectively resolve your complaints and queries.
Storing and providing data to regulatory authorities as required.
For any purpose beyond these six, eg999 will obtain your consent before using your data.
EG999 protects your data through a multi-layered security framework:
That said, no system on the internet is 100% impenetrable. That's why eg999 also encourages members to stay vigilant—use a strong password and keep 2FA enabled.
The EG999 website and app use cookies and similar technologies. Cookies are small data files stored on your device. The types of cookies we use:
You can disable or clear cookies through your browser settings—however, doing so may affect the functionality of some eg999 features.
As an EG999 member, you have the following rights regarding your data:
Contact our support team to request a copy of the personal data eg999 holds about you.
Contact support to correct any inaccurate or outdated information.
Upon account closure, data will be deleted unless retention is required by legal obligation.
You can request that we limit how your data is used for specific purposes.
You can request a copy of the data we hold about you at any time.
If you no longer wish to receive promotional SMS or emails, simply notify support and they will be stopped.
To exercise any of these rights, email us at support@eg999.top or reach out via live chat. We typically respond within 7–14 business days.
EG999 does not retain data longer than necessary. Retention periods vary depending on the type of data:
After the designated retention period, data is securely deleted or anonymized.
EG999 is unequivocal on this — the platform is strictly for users aged 18 and above. We do not knowingly collect data from minors.
EG999 may update this Privacy Policy from time to time. When changes are made:
It's natural to feel hesitant about sharing personal information on online platforms. Awareness around digital data protection is growing in Bangladesh, and EG999 thinks that's a good thing. If you're asking "is my data safe?" — you have every right to know the answer.
Eg999 takes data security seriously. The 256-bit SSL encryption we use is the same standard adopted by the world's leading banks—meaning your information is protected to the level of international financial institutions.
Many people feel a little hesitant about submitting a copy of their national ID during the KYC process—and that's understandable. What's important to know is that this information is used solely for identity verification and is stored on a separate, secured server accessible only to a designated compliance team. Regular eg999 staff cannot view this data.
A word on betting history. eg999 retains records of which matches you bet on, how much you wagered, and your wins or losses — but this information is never shared with advertisers or used to serve you targeted ads. It is used solely for responsible gaming monitoring and legal compliance.
When using our mobile app, certain device permissions may be requested — such as notifications — to send you payment confirmations or match updates. eg999 never requests access to your camera, microphone, or location. This is a deliberate design decision.
At the end of the day, eg999's approach to data privacy is simple — your data is your asset, and we are only its custodians. We take that responsibility seriously. If you have any questions or concerns, reach out to us directly. We are committed to staying transparent.
For any privacy-related queries, reach us at support@eg999.top. Data protection complaints are treated as a priority and resolved accordingly.